OUR SECTORS
Built For Safety-Critical EnvironmentsHeilsa specialises in industries where the stakes are high, the systems are complex, and the margin for error is small.
Our depth of experience across the rail, port and extended supply chain means we understand the regulatory environment, the operational pressures, and the human challenges that are unique to each context.
RAIL AND TRANSPORT
We bring extensive experience across freight, bulk and passenger rail operations throughout Australia.
Our experience spans above and below rail, including greenfield projects and brownfield upgrades across rolling stock, signalling, network control, infrastructure and maintenance environments. We have worked across new fleet introduction, rolling stock modification, safety management systems, and operational change.
We understand the operational pressures of rail and the regulatory context in which it operates. Our work reflects the diversity and complexity of modern rail operations - across people, systems, equipment and infrastructure.
Example areas of work include:
Rolling stock design and modification
Control room design and modification
Maintenance facility design
Fatigue risk management of Rail Safety Workers
Workload and error analysis of Safety Critical Workers
Human Factors Integration into complex operational projects including remote control operations, driver only operations and automation.
Human Factors Incident investigations
Physical and functional ergonomic assessments
Human Factors Integration into Safety Management Systems and Network Rules and Procedures
Risk-based training needs analysis
Station design and wayfinding
Human Factors Integration and Assurance to support change management activities and regulatory interactions
See our work in actionPORTS AND TERMINALS
We’ve worked across various ports and terminals to support safer, more effective operations.
From improving existing operations to supporting expansion projects, our experience includes rail interfaces, trucking movements, terminal activities, maintenance and the interaction between port and shipping operations.
Our approach brings human factors into the design and operation of these systems — supporting practical risk management across people, equipment, infrastructure and logistics systems.
Example areas of work include:
Level crossing safety within port and terminal environments
Traffic management and safe separation of people, vehicles and mobile equipment
Port expansion design reviews
Control room and operations control centre design and review
Physical and functional ergonomics across terminal operators and maintainers
Task and error analysis of mooring and berthing operations
Human-system interaction, including automation and remote operations
Safety management system (SMS) integration and improvement
Manual handling and injury prevention programs
Maintenance and workshop ergonomics
Fatigue risk management and workload assessments
Curious how it all comes together?MINING AND RESOURCES
We’ve worked within mining environments to support safety and performance in complex operations.
Mining operations are complex, variable and high-consequence. Our work focusses on how people actually perform within these environments - across equipment, tasks and operational interfaces.
Example areas of work include:
Fatigue risk management of FIFO and DIDO workforce
Physical and functional ergonomics
Incident investigations
Task and job design
Human factors integration of new loading processes and arrangements
Human factors applies wherever people interact with systems.
We work across industries to make those systems safer, more effective and easier to use in the real world.
If you’re interested in exploring how this could apply to your operations, we’d be happy to talk it through.
Let’s chat