WORKING WITH US
Engaging Heilsa ConsultingWhether you're a project manager delivering change, a leader managing performance issues, or a safety team addressing human risk, this page outlines what you can expect when working with us.
FLEXIBLE ENGAGEMENT MODELS
Direct Engagement For clients who have a defined need or specific challenge, we can move quickly. Get in touch, describe your project or issue, and we'll provide a proposal that is tailored to your specific requirements.
Embedded Project Support For larger or evolving programs of work, we can provide ongoing HF support integrated within your project or operational team. This enables HF considerations to be addressed progressively — from early concept through to implementation and in-service operations.
Panel & Standing Offer Arrangements Heilsa is available to engage through formal procurement arrangements. If you are establishing or refreshing a panel and require HF capability, we can provide relevant credentials, experience and prequalification documentation.
Tender & Expression of Interest We respond to formal procurement processes across both public and private sectors. We are experienced in preparing capability submissions and can provide referee contacts, project experience and supporting documentation as required.
We offer flexible commercial arrangements to suit the needs of each project - including fixed price, milestone-based and time-based engagements.
WHAT TO EXPECT
A clear scope from the start. We take the time to understand your project, risks and operating context before proposing a solution. You won’t receive a templated response — scopes are tailored to reflect the actual work required.
Transparent, responsive communication. We are a small, senior team. When you work with Heilsa, you work directly with the people doing the work — with clear, timely communication throughout.
Practical, risk-based advice. Our advice is grounded in real-world operations. We focus on what is reasonably practicable — supporting decisions that are proportionate, defensible and implementable.
Integrated, not bolted on. We work within your existing project and operational frameworks — integrating human factors alongside engineering, safety and business processes.
Deliverables that are fit for purpose. Our outputs are designed for the people who need to use them — whether that’s engineering teams, safety regulators, executives or frontline operators. We focus on clarity, usability and practical application.
Flexible delivery. We combine targeted on-site engagement with efficient remote delivery — keeping costs proportionate while maintaining the level of insight required.
OUR PEOPLE
Our people bring more than just credentials.
With a team grounded in human factors, psychology, ergonomics, and occupational health we combine deep expertise with a pragmatic mindset.
Our core team is supported by a trusted network of specialists, allowing us to adapt quickly to the unique demands of each project.
Whether it’s a targeted review or a large-scale project, we bring the right people to the table.
Stephanie MunnsDirector & Principal Consultant
Mackenzie Evans Senior Human Factors Consultant